Golf Shop

Code of Conduct & Policies

GOLF SHOP RETURN POLICY:

After-sales service is just as important to us as service during the sale. If you are not satisfied with an item that you purchased, we offer return or exchange on purchases you made in-store.

Hampton Golf Club offers a 30-day return / exchange policy on all new or unused product in resalable condition.  No corporate, custom equipment orders or club repairs will be refundable. There are no returns or exchanges on final sale merchandise.

All refunds will be made in the same form of payment as the original purchase.  It may take up to two billing cycles for the credit to appear on your statement.

To qualify for a return or exchange, the item must meet the following criteria:

• The item must be in its original packaging.
• The item shall not have been used.
• The Item must be in new and resalable condition
• Merchandise must be unwashed, unworn and with all original tags attached.
• Your original receipt is required to process the return. Please bring this with you, or place back in the box if you wish to make your return via mail.

Return items in person.

MULTIPLE ITEM DISCOUNT RETURNS & “FREE ITEM” WITH PURCHASE RETURNS

When a regular priced item purchased during a multiple item discount event is returned, the discount on the second and subsequent item(s) is forfeited. All items can be returned for a full refund or the refund will be calculated from the total amount, less the full price of the retained item(s). Items purchased as part of a promotion offering a free item can be refunded with the return of all items. Individual items may be exchanged on a case-by-case basis. 

GIFT CARDS:

Gift cards cannot be redeemed for cash. After making a purchase, if you have a balance left on your gift card it will remain on your gift card. Multiple gift card balances can be consolidated to one gift card.

RESTOCKING FEE:

Any items we do not stock in inventory may be applicable to a restocking fee, to be determined by management.